Tata Communications helped automakers power the next-generation customer experience (CX) landscape by providing seamless, AI-driven cloud solutions that integrate voice, SMS, chatbots, and CRM platforms for personalized, omnichannel engagement. Their MOVE™ platform enables connected vehicles with continuous, secure connectivity across 120+ countries, facilitating real-time software updates, predictive maintenance, and smarter driving experiences. This empowers automakers to engage customers throughout their journey, improve dealer coordination, and deliver consistent, personalized CX, fostering stronger brand loyalty and operational efficiency.

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