This report highlights the urgency of modernizing accounts payable through automation. Seventy percent of businesses plan to implement AP software by the end of 2024, driven by goals to reduce manual work and improve efficiency. Beyond invoice handling, AP automation enhances overall operations, including faster payment processing and better customer support. ERP integration plays a vital role, with 86% of businesses citing it as key to payment decisions. The biggest payment gap remains speed of settlement, followed by handling inquiries—both areas where AP automation delivers measurable ROI and strategic value.

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