Kanari’s Digital Employee Experience (DEX) service, powered by Riverbed, offers data-driven, automated detection and resolution to enhance digital work environments. Delivered via the SPA platform, it shifts organizations from reactive to predictive experience management, improving productivity, reducing tickets, and boosting ROI. The service includes Service Desk Optimization, automated remediation, shadow IT visibility, and proactive insights. It enhances device lifecycle management, license optimization, and sustainability tracking, while using machine learning for advanced analytics. Clients report up to 30% fewer tickets and 20–30% MTTR reduction.

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