Ebook
How to prioritize CX in a cost-cutting environment
The post-vaccine honeymoon that made us believe the modern ‘20s would be roaring as well was woefully short-lived. Persistent pandemic-induced supply chain issues and the most significant military conflict in Europe since World War II has thrust the world economy back down a path of turbulent uncertainty. Climbing inflation and other economic anomalies are putting significant pressure on businesses to optimize their balance sheets, including cutting costs through nearly any means necessary.