NUSO’s cloud-based call recording solution empowers businesses and contact centers with tools to enhance customer service, ensure compliance, and boost productivity. The suite includes automatic and on-demand call recording, live monitoring, quality evaluations, and advanced speech analytics. Features like Look Back recording, multi-site support, encryption, and customizable retention ensure security and flexibility. Broad compatibility with major PBX systems and CRM integrations supports diverse deployments. Benefits include dispute resolution, improved agent performance, legal protection, and insights via powerful reporting and analytics, all accessible through a secure, user-friendly web interface.

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