Phoneware’s cloud-based Call Recording-as-a-Service delivers enterprise-grade recording for compliance, quality assurance, and training—without the need for on-site hardware. Scalable and secure, it supports remote teams and integrates with UCaaS, CRM, and help desk tools. Features include real-time dashboards, Look Back technology, customizable recording rules, and encrypted storage. The solution simplifies compliance with PCI-DSS, HIPAA, and more via access controls, audit logs, and pause/resume triggers. With intuitive web access and automated management, Phoneware enables organizations to boost call quality, resolve disputes, and meet regulatory demands with ease.

Join for free to read