This eBook argues telecom operators must shift from reactive, manual service assurance to proactive, composable assurance that uses AI and predictive analytics to spot degradations before customers notice, with a cited potential to reduce disruptions by up to 70% (page 2). It lays out five modernization moves: correlate alarm storms into actionable root-cause groups using topology (page 2), add trend monitoring and proactive alerts to prevent incidents (pages 2, 4), monitor customer-centric experience metrics rather than static thresholds (page 2), unify visibility across domains and teams via integrated dashboards (page 2), and automate remediation playbooks to cut MTTR and free engineers (page 6). It also summarizes quantified impact ranges, including 45–85% MTTR reduction potential and

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