Shyena’s InteliconvoAI is a speech analytics solution powered by Intel® technology, designed to transform unstructured audio from customer conversations into actionable insights. It enhances sales, support, compliance, and operational efficiency by analyzing 100% of calls for sentiment, behavior, lead probability, and agent performance. The solution integrates with existing phone systems and CRMs, offering real-time dashboards, automation, and agent coaching. Key modules include automated quality monitoring, agent scorecards, sales insights, and support analytics—empowering businesses to drive better outcomes through data-driven customer engagement.

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