Zurich UK Launches Claims Transformation with Guidewire UK Arm of Multinational Insurer Uses ClaimCenter to Become More Customer-Focused CASE STUDYZurich UK is part of Zurich Insurance Group, which was founded in Switzerland in 1872 and is one of the world’s largest insurers, employing more than 55,000 people around the globe. Zurich UK is divided into two divisions: General Insurance and Life. The General Insurance division offers personal and commercial insurance, and employs more than 4,000 people at 16 locations across the UK. A Multinational Insurer Known for Its Expertise Zurich Insurance is known for its stability, experience, and customer service, and the claims division at Zurich UK is no different. “We are a very customer-focused organisation,” says Tony Emms, chief

Join for free to read