Zurich Insurance: Using data insights to deliver personalised services, custom policies and reduce risk
Zurich Insurance: Using data insights to deliver personalised services, custom policies and reduce risk
2 PagesCUSTOMER SUCCESS STORY USING DA T A INSIGHTS TO DELIVER PERSONALISED SERVICES, CUSTOM POLICIES AND REDUCE RISK 5 0 % Reduction in processing time for hundreds of TBs of data I m p a c t Processing hundreds of TBs of data, accelerated speed by 50% _ Reduced response time by 70% _ Single customer view _ Risk mitigation and compliance with GDPR _ One of the world's largest insurers, Zurich Insurance Group has been creating and fulfilling insurance products for more than 140 years. Commonly known as Zurich, and headquartered in Zürich, Switzerland, the company operates both globally and locally, with around 55,000 employees serving customers’ needs in more than 170 countries. Insurance companies take many factors into account when estimating risk. They look at lifestyle factors such as smoking
