Zostel, India Zostel, India’s first chain of backpacker’s hostel that aims to provide safe, hygienic, relaxed and affordable accommodation to travel-lovers. Backpacking is becoming popular in India and Zostel offers this alternative stay option which is a rarity in country and the number of guests they receive has been steadily rising and they have plans for global expansion. “With eZee we can manage our hostel operation and, online distribution profitably and also get access to fantastic reports, at a fraction of a cost of other systems available in the market” - Aviral Gupta, Head of Customer Experience at Zostel Initially, when Zostel started operations, they managed bookings manually and maintained records in excel sheets, which led to errors. They quickly realised that further growth

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