Case Study

ZoomInfo strives for great customer experience by resolving issues proactively with Dynatrace

ZoomInfo strives for great customer experience by resolving issues proactively with Dynatrace

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Customer Story dynatrace.com @Dynatrace fb.com/dynatrace ZoomInfo strives for great customer experience by resolving issues proactively with Dynatrace ZoomInfo provides actionable business-to-business (B2B) contact and company intelligence through its Growth Acceleration Platform, an on-demand, continuously updated database. The platform enables sales and marketing teams to execute more effective marketing campaigns, improve sales prospecting efforts and subsequently help organizations accelerate growth and profitability. Industry B2B SaaS Intelligence Provider Challenge ZoomInfo needed a root cause analysis solution to identify and prevent problems. Solution Dynatrace Results • Identify problems and pinpoint root cause in seconds • Resolve customer service issues proacti

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