Zoom partnered with Navan to improve its travel expense reconciliation process. Prior to using Navan, the finance team spent significant time manually reconciling ancillary charges, such as refunds and seat upgrades, which could take weeks. With Navan's Travel Payments solution, reconciliation time was reduced to under an hour each month, saving Zoom three days per month. Navan’s virtual card automatically links transactions to the original booking, eliminating manual work and improving efficiency. The integration resulted in 90% adoption in the first month and enhanced support from Navan, making it a key partner in Zoom's financial operations.

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