ConnectWise, a tech company based in Tampa, FL, faced inefficiencies and poor user experience with its legacy travel and expense systems after a major acquisition. The company switched to Navan's unified T&E solution, which streamlined travel bookings and expense management, significantly improving employee adoption and satisfaction. With Navan, ConnectWise reduced reimbursement times from months to 24 hours, saved 9% on travel costs, and increased visibility into travel spend, enabling better budgeting and forecasting. The solution also automated expense reporting and simplified the reconciliation process, leading to significant time savings and improved operational efficiency.

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