Case Study

Zonamerica S.A. enhances efficiency and customer service with integrated Infor solution

Zonamerica S.A. enhances efficiency and customer service with integrated Infor solution

Pages 2 Pages

1 Prior to implementing Infor® EAM and Infor CRM, Zonamerica S.A. had disparate systems for asset management and customer relationship and were looking for a way to increase efficiency updating and integrating those solutions. With an end goal for the whole company to use the same platform for customer relationship, the organization determined that through a deep, end-to-end reengineering process, the combination of Infor EAM and Infor CRM would best adapt to the desired outcome. HEADQUARTERS Uruguay INDUSTRY Facilities INFOR PRODUCT Infor EAM, Infor CRM WEB SITE zonamerica.com Zonamerica S.A. enhances efficiency and customer service with integrated Infor solution “We have a good relationship with Infor, and the integration of Infor EAM with Infor CRM enabled us to fulfill our

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