PUBLIC SAFETY Emergency Dispatch Case Study The Obion County Emergency Communications District (E9-1-1) in Union City, Tennessee, has a tall order to fill. The agency provides emergency dispatch services to individuals who call for help and to agencies that respond to those calls. And they strive to provide those services in ways that convey empathy and respect, and also inspire the community’s trust. In recent years, it had become more di

Join for free to read