CONTACT @intapp | sales@intapp.com | intapp.com Zelle overhauls business acceptance process, moves to the cloud When a longtime vendor announced it would stop supporting the firm’s conflicts management software, leadership took the opportunity to reinvent its entire business acceptance process and modernize with a move to the cloud. Case study Zelle LLP, an international litigation and dispute- resolution law firm specializing in insurance, antitrust, and other complex litigation practices, sought to replace its aging business-acceptance software. Firm leaders knew they needed a robust, long- term solution. “LegalKEY had a definite sunset ahead of it,” recalled Bryce Hustad, the firm’s director of information technology. “There was no way to keep it relevant.” Zelle’

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