Background A. J Wells is a privately-owned, family-controlled business focusing on the design and manufacture of high quality stoves. It also manufactures vitreous enamel products and imports fair trade tiles and pumice chimney. It began in 1972 as a small engineering business on the Isle of Wight and has grown from the original three staff to over 100, now occupying a factory of over 50,000 square feet. Rob Holgate joined the company in 2019 as head of finance and immediately noted that although the managers’ instincts were good, they needed to be supported by better quality data. Challenges A. J Wells had been using SYSPRO for almost a decade and a half and from the manufacturing and planning point of view it was excellent. When Holgate joined the company, however, he noticed s

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