Case Study

Zalora

Zalora

Pages 3 Pages

Real World Stories Zalora Group is Asia Pacific’s leading group of online fashion desti - nations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan where it operates as ZALORA and in Australia and New Zealand where it operates as THE ICONIC. They are a part of the Global Fashion Group, consisting of more than 2,000 employees across Southeast Asia, Hong Kong and Taiwan. Zalora faced a variety of challenges before choosing TalentLMS. We faced a difficult challenge and always had a lingering burden to conclude all of our training sessions conducted for the Customer Service team. We never had a solution for effectively measuring their performance on job knowledge or processes prior to TalentLMS. Though many means

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