Your Homes Newcastle manages around 26,000 homes on behalf of Newcastle City Council and was the first ALMO in the North East to achieve a three-star excellent rating with the Audit Commission back in 2008. It has been utilising allpay’s paperless Direct Debit Service since 2012, which now collects more than £17.5m per annum across more than 200,000 transactions. Before it began using allpay, its direct debit take-up stood at just over 3,500 t

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