An Enghous E Int E r Ac t I v E c A s E stud y “With the c allr ex client, it is simple to monitor the system in real-time and ensure that everything is working properly. I can monitor calls with the click of a button, making it very easy to identify issues that agents are having or gaps in our customer service delivery. ” - tomas smith, It & c ommunications Manager yE llo W cA b c oop Er At Iv E yellow c ab c ooperative is the largest taxi c

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