Yadkin County Cuts Paper Usage and Case Review Time by Half with Northwoods After hearing rave reviews from other agencies about Northwoods’ user-friendly case management software for social services, Yadkin County Department of Social Services in Yadkinville, North Carolina asked Northwoods to help reduce the agency’s reliance on paper, which saved storage space and improved customer service. Both Yadkin Department of Social Services (DSS) and Macon Department of Social Services serve as safety nets for low income families and those with temporary financial setbacks. Bad economic times mean increased business at the DSS, but even in good times the agencies are kept busy. Handling the daily influx of paper documentation and forms needed to provide services to county resident

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