Marion County Enhances Service Delivery and Cuts Costs with Northwoods Facing unworkable paper-intensive processes and inefficient business practices, Marion County Job & Family Services in Marion, Ohio turned to Northwoods for a solution. Northwoods delivered. Agency workers feel more productive and able to respond to clients, and the agency has eliminated all off-site file storage. Project Highlights • $2 2 0 K sta ff s a v i n g s i n o n e y e a r • 3 7 % i n c r e a s e i n ca s e w o rk e r c ap a ci ty • E l i m i n a t i o n of off- s i te sto ra g e n e eds • M o r e r e s p o n s i v e c u sto m e r s e rv ic e • I mp r o v e d org an i z a t i o n a l e ffic ie n cy • S ta n d a r d i z a t i o n of p r o c e ss e s Copyright © 2

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