CASE STUDY XLCUBED PARTNER WORKING IN THE HEALTHCARE SECTOR CPM4Care is an XLCubed partner that works with more than 40 healthcare organisations, including the largest care organisations in the Netherlands. CPM4Care has a customer-centric engagement strategy, defined as: ‘Continuously adjusting supply to customer needs based on knowledge of the individual customer, in order to build a relationship for long-term collaboration.” Their ‘total solution’ proposition requires a customer-friendly business intelligence tool that sits on top of its data management solutions, to enable customers to analyse data and create and distribute reports efficiently. FINDING THE RIGHT REPLACEMENT BI PARTNER In 2015, CPM4Care’s legacy business intelligence tool was reaching the end of its useful lif

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