Xerox improves document management operations within its Administrative Services department
Xerox improves document management operations within its Administrative Services department
1 PagesReal Talk With Administrative Services Xerox Administrative Services The Challenge • Orders for Xerox products that were filled using paper contracts were stored as physical documents, making it difficult for Account Managers to access their client’s records. • Xerox Canada Administrative Services needed a solution to convert contracts and other client- related documents into a digital format that could be stored and conveniently accessed at any time. • Access to physical client files could take up to 5 business days, hindered by a lengthy document retrieval process, which added unnecessary document management operational costs. The Solution • The Xerox Digital Hub worked with the Administrative Services group to create an action plan to convert their contract docum
