CASE STUDY Connected Products USER Mike Sobaski, Director of Product PRODUCT Centercode Platform KEY CHALLENGES Triaging and prioritizing feedback Validating release readiness OVERVIEW Before Centercode, Wyze was using a private Facebook group to collect feedback from testers. It took multiple product managers and community managers working together to prioritize feedback and communicate issues to other departments. CHALLENGE With multiple tools involved, the Wyze team was spending too much time gathering feedback, prioritizing it, and communicating it to dev teams. After testing, it was still difficult to deliver conclusive results and determine whether or not their products were truly ready for release. SOLUTION Leveraging Centercode, Wyze’s team is spending significan

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