Overview Established in 2009, WyldLynx is an IT ser­ vices provider based in Queensland, Australia. WyldLynx uses Micro Focus Content Manager to manage many of its activities. This has re­ duced the time employees take to find infor ­ mation, and streamlined the way the company manages its business and communicates with clients. WyldLynx also sells, implements, and supports Content Manager for businesses and Australian Government agencies. Challenge WyldLynx must work quickly to meet clients’ deadlines for technical projects and support services. But administrative processes can slow down its business. For example, WyldLynx employees need to find documents quickly so they can complete projects and answer clients’ questions. They might need information about clients’ con­ tract

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