Overview WWT is a technology solution provider with $10.4 billion in annual revenue and more than 4,600 employees. It serves the technology needs of large public and private organizations around the globe, including many of the world’s best-known brands. Challenge Oracle e-business suite (EBS) is the backbone of WWT’s operations, with its key modules managing a highly complex warehouse and logistics system. When WWT decided to up- grade its Oracle implementation and move it from an on-premise installation to the cloud, it realized this would be a major undertaking. Walter Whitaker, Quality Assurance Manager for WWT, explains: “We regard this as a re- implementation with new core functionality. We’ve taken the opportunity to map and sim- plify our business processes to limit c

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