Insurance companies rely on agent productivity to assess risk and support customers. However, traditional metrics like premiums written don't provide a full picture of productivity. ActivTrak's workforce analytics platform helps address challenges such as tracking engagement, identifying training needs, preventing burnout, and optimizing workloads. With data-driven insights, managers can view work patterns, balance workloads, and improve task focus. ActivTrak enables insurance companies to empower employees, increase accountability, and optimize workflows, ultimately enhancing productivity and reducing turnover risk across hybrid, remote, and in-office teams.

Join for free to read