Case Study: Working Towards a Process Centric Organisation – A Client's Experience, Elisa Eesti www.torquemanagement.com © All rights reserved Torque Management Ltd.Working Towards a Process Centric Organisation with Elisa Eesti Elisa Eesti, a subsidiary of leading Finnish telecommunications group, Elisa Corporation, was the first GSM operator in Estonia to offer fast data speeds. To develop its organisation, Elisa decided in 2007 to make busine

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