Case Study: Wollongong City Council Located 80 kilometers south of Sydney and adjacent to the Tasman Sea, the City of Wollongong is Australia’s ninth largest city with a population approaching 200,000 residents. Observer gives us the information to know exactly how an application behaves on the network. – Wayne Fussell, Network Administrator Wollongong City Council Challenge Prior to purchasing Observer, Wollongong City Council experienced a lack of network visibility and problems isolating root cause between network or applications. “We deployed a library catalog application without pre-testing,” says Wayne Fussell, network administrator for Wollongong City Council. “The application was dreadfully slow with only a few users.” Customer Choice: Observer The Wollo

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