Elche City Council in Spain, with over 2,000 employees across 140 offices, accelerated its digital transformation amid the COVID-19 pandemic, focusing on secure, hybrid public services. A major challenge was protecting communications from phishing, spam, and ransomware. To address this, Elche implemented Cisco Secure Email, chosen for its seamless integration with Microsoft 365 and strong performance. The solution has significantly reduced spam, improved visibility, and eased the workload on IT staff. This initiative supports broader goals of enhancing citizen services, boosting local business productivity, and promoting digital resilience across the municipality.

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