With Avaya, CIEE Transforms its Communication with its Student Client Base
With Avaya, CIEE Transforms its Communication with its Student Client Base
4 PagesCase Study / CIEE With Avaya, CIEE Transforms its Communication with its Student Client Base Strengthening the partnership that is already more than 15-years strong, Avaya has been hired to provide solutions enabling CIEE integrated and streamlined communication with the young people it serves, across various channels. In addition to improving the overall experience, this new structure reduced time to fill job openings, provided more comprehensive customer service, and higher quality calls. Without a doubt, the world is undergoing a digital transformation. Now imagine how important this is for companies that serve young adults, the majority of whom are digital natives. It was in the face of that reality that the Student-Business Integration Center (CIEE in Portuguese), through i
