Wirral Partnership Homes improve IT effi ciency with CASE STUDY key facts Sitehelpdesk-IT improves reporting Changes now logged and audited regularly User self logging gain signifi cant effi ciency improvements in IT department SLA monitoring to manage priorities at a glance sitehelpdesk.com Ltd has been awarded a new contract with Wirral Partnership Homes, to provide web-based support to their internal IT departments. The new contracts cements sitehelpdesk’s reputation within the social housing sector as a trusted service provider of support software. sitehelpdesk-IT provides WPH with a web-based system to log calls from end users to their internal IT departments and help them respond to IT issues more effi ciently. It also allows IT departments to retain an eff ective d

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