Bonita Springs clean up their IT operation with a little help from CASE STUDY key facts Simple to use Flexible call searches to solve repeated problems Sitehelpdesk-IT – a perfect match to needs Affordable software Bonita Springs is a Not For Profi t (member owned cooperative) organisation providing potable water, irrigation water and wastewater treatment services to 30,000 homes and businesses in and around the Southwest Florida city of Bonita Springs. They have approximately 100 employees and over 24,000 customers spread over a 60-square-mile service area. Producing over 9 million gallons of clean water per day means that all the supporting systems are critical to meeting this demand. Simplicity and affordability Mary Crouse the Application Analyst at BSU explains that “We

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