Case Study

Winning a large American bank: US$13m agreement with SymphonyAI to keep a watchful eye on sanctions risk

Winning a large American bank: US$13m agreement with SymphonyAI to keep a watchful eye on sanctions risk

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One of the world's largest American banks faced crippling name screening challenges from an underperforming incumbent provider, risking financial crime facilitation, regulatory fines, and eroded customer trust amid massive data volumes. SymphonyAI's Watchlist Management solution, secured via a landmark US$13m five-year agreement, delivered unmatched screening efficiency—processing high-velocity data with precision, real-time adaptability to evolving sanctions lists, and robust performance that exceeded expectations. This transformed their compliance operations, rebuilt stakeholder confidence, eliminated fines risk, and positioned the bank as a leader in proactive financial crime prevention.

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