Why Neat Chose Simpo to Drive User Adoption and Education CASE STUDY “Without Simpo, users would come in, look around, and leave confused. Simpo has helped us increase user adoption and productivity, while saving us countless hours of development.” Jeff Gove, VP of Operations, Neatsaved in development time, leading to: faster time to get started, yielding a: decrease in support tickets RESUL TS 2,080 hours 2X 55% • Full integration with 7 different applications within the Neat ecosystem. • Smart Walkthroughs step-by-step walkthroughs welcoming users and explaining new features. • Targeted Announcements to alert users to changes and updates • Universal Knowledge Search to make existing learning materials easily searchable from one place • NPS & Surveys to understand user senti

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