Precise Case Study Wholesale Distribution Enterprise Fixes Business-Critical Application Error ® PRECISE FOR SQL SERVERA medium enterprise wholesale distribution company for nutritional supplements and drinks in the United States of America uses the third-party, multiple-tier JD Edwards Enterprise resource planning software to manage warehouse orders. However, the business-critical application suffered from the ‘Sales Order’ screen freezing. These apparent screen freezes caused warehouse operations to miss a critical business service-level agreements to ship all orders received that day by 3 PM on the same day. The service-level agreement is so important that the employees of the warehouse are paid to meet it. The problematic application depends on Microsoft SQL Server. PROBLEM

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