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When our UK Water Utility Wanted Telephony Excellence. We Delivered Customer Service Excellence.

When our UK Water Utility Wanted Telephony Excellence. We Delivered Customer Service Excellence.

IP Integration
Pages 2 Pages

T +44 (0) 1189 184 600 E ipi.info@ipintegration.com W ipintegration.com Applications Customer’s opportunity Service Excellence – that’s the ticket. As a heavily OFWAT-regulated business, Water Utilities have to submit a five year business plan to the regulator and market as a whole to outline their plans for improvement and investment over the period. Key to our customer’s plan was the delivery of “service excellence” to the

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