When Our Leading Electrical Retailer Wanted To Create A Spark. We Helped Them Charge Their Call Centre.
When Our Leading Electrical Retailer Wanted To Create A Spark. We Helped Them Charge Their Call Centre.
2 PagesT +44 (0) 1189 184 600 E ipi.info@ipintegration.com W ipintegration.com Applications Customer’s opportunity One of Europe’s leading specialist electrical retailers employing over 40,000 people in 11 countries was embarking on a major systems overhaul encompassing an upgrade of all the major back end systems, launching a new CRM and updating their legacy telephony system. Our client needed a telephony system that was agile and
