Concord Hospitality Enterprises, a top hotel development and management company with over 135 properties across the U.S. and Canada, partnered with AT&T Business to enhance employee safety. As an early supporter of the AHLA’s 5-Star Promise, Concord implemented AT&T Staff Alert—a wearable IoT device system allowing staff to summon help if threatened or injured. The solution uses Bluetooth Low Energy beacons, ultrasound, and 4G LTE for reliable signal transmission and is scalable, easy to deploy, and fully supported 24/7. Staff response has been positive, and Concord plans to expand use of the system for broader operational benefits.

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