What businesses learned about rapid change and business continuity from the pandemic WhitepaperWHAT BUSINESSES LEARNED ABOUT RAPID CHANGE AND BUSINESS CONTINUITY FROM THE PANDEMIC ISOLVEDHCM.COM 1 The coronavirus pandemic took the labor force and business leaders by surprise. With the sudden and unprecedented need for citizens to stay at home to prevent the spread of disease, companies faced a major obstacle they may not have ever considered before. The immediate steps were clear: If employees could work from home, they must. Beyond that, employers had tough decisions to make and many questions to ask. Questions like: • What is an essential employee? • How do I reach my customers and continue operating? • If an employee contracts the virus, should their recovery be counted agai

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