Voice of the Workforce: What Employees Say They Really WantNew Habits and Evolving Expectations Research shows it can take anywhere from 18 to 254 days to form a habit. Pandemic routines are now standard. Curbside pickup didn’t go away once vaccines rolled out, grocery delivery is still in full effect and remote work is here to stay (in at least some capacity). We are living in the “new normal” that everyone talked about back when COVID-19 first caused disruption. Although this new normal varies based on who you are, where you live and what you do for a living – everyone has experienced change to their day-to-day routines. From an employer’s perspective, leadership teams have shifted focus from maintaining business continuum to improving employee experience (EX) – which is the sum

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