Case Study
WestWey Improving Claim Processing With Capita’s Online Claim And Risk And Verification Portal
In early 2014, as part of the digital strategy to offer more online services, WestWey made the decision to offer an online benefits claim form and change in circumstances form. As a long-standing Capita customer, WestWey had every confidence in Capita’s solution. WestWey shared service was originally formed by collaboration between West Dorset District Council and Weymouth & Portland Borough Council. Both authorities are long-standi