Case Study
West Coast Am Law 100 Firm Achieves Outsourcing and Document Processing Goals, and Decreases Monthly Spend
West Coast Am Law 100 Firm Achieves Outsourcing and Document Processing Goals, and Decreases Monthly Spend
CASE STUDY Mattern 223 Wilmington/ West Chester Pike Suite 104 Chadds Ford, PA 19317 (610) 459-7750 www.matternassoc.com West Coast Am Law 100 Firm Achieves Outsourcing and Document Processing Goals, and Decreases Monthly Spend Opportunity: This Am Law 100, West Coast firm has over 700 attorneys across 15 office locations. The firm had been in a lengthy relationship with its vendor for services provided for its back office, word processing and MFD equipment at its 7 domestic locations. Over the past year, the firm had negotiated directly with the vendor in an attempt to reduce costs, improve contractual terms and improve the current management team. Overall, the firm felt it had been overpaying for services received and that its contract was not up to market standards After achie