® ® ©2022 Shiftboard, Inc. All rights reserved. Summary The Province of Quebec has the largest number of correctional facilities and staff in Canada. Across 22 facilities, it has almost 4,000 hourly employees that need to be managed. Quebec Corrections needed to streamline their staff scheduling and give their management visibility into how their workforce was being utilized and the labor costs associated with it. In addition, Quebec Corrections’ operates as a bilingual staff that speak English and French, with a highly diverse workforce. Challenge Quebec Corrections’ previous scheduling software was complicated to use and was tied to each facility’s individual servers, which made reporting time-consuming and scattered. This legacy scheduling system had become inefficient, as the

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