® ® ©2022 Shiftboard, Inc. All rights reserved. Summary In the long-term care industry, where scheduling mistakes are both costly and dangerous, Living Resources needed a solution to help them manage the growing complexity of scheduling their 600+ workforce. With 60 locations across five counties in upstate New York, this world-class care facility also wanted to centralize their scheduling processes to help ensure compliance to state regulations. Managing overtime and improving communications between staff and managers were also key business initiatives for the organization. By leveraging highly-configurable employee scheduling technology, Living Resources was able to shift from manual to automated scheduling processes, enabling a 47 percent reduction in overtime and improved work

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