Challenge: Contra was trying to work efficiently with a catastrophic collection of five cumbersome tools. As a result, they were wasting resources in places where technology was failing them and losing time that should have been spent with clients who bring in revenue. Solution: Contra’s co-founder, Roberto Ciarleglio, realized he could unite his sales, projects, client communi- cation, support tickets and retain- ers in one place, which saved his team from hours of busywork jumping between separate tools just to find the right information. Results: Contra have dramatically increased their billable hours per week since switching to Accelo. Roberto says his team are 25 per cent more produc- tive and he in particular has far more visibility into his team sched- ules, clien

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