Challenge: Solution: Results: How IDS Agency Successfully Scaled Thanks To Accelo IDS Agency, a Chile-based Growth Agency that specializes in Inbound Marketing, Inbound Sales, and Growth-Driven Design first encountered Accelo in September 2017. Ranya Barakat, the IDS Co-Founder, embraced the new category of technology with both arms and hasn’t looked back. As a result, she has funda mentally changed the way she and her team run the business for the better. Before harnessing the power of service automation, IDS was running on five different tools, including one for email, Basecamp for projects, Trello, HubSpot, and a third party time tracking tool. With so many separate systems, it was hard for Ranya to manage the business; data was incomplete and visibility was blocked. She w

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