Case Study

We now have more than 15,000 sellers using our services.

We now have more than 15,000 sellers using our services.

Pages 3 Pages

We now have more than 15,000 sellers using our services. Amazon India Helps Retailers Flourish Through Zoho CRM COMPANY PROFILE INDUSTRY E-commerce TYPE B2C SIZE 10000+ employees COMPANY CRM CRITERIA Customization Integration with Zoho ReportsWhen Amazon, expanded its operation to India in 2013, they had their work cut out for them, to put it lightly. As the second most populous country in the world with roughly 1.25 billion people, In- dia’s diverse and populated marketplace harbored a major opportunity for the Seattle-based firm. However, only about one-fifth of the population has internet access, and only a small fraction of that demographic have ever shopped online. Given the varied levels of exposure to technology, Amazon realized they needed to make it easier for their less t

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